Primary Responsibilities: Inside Sales Executive

Job description: Inside sales executive.

• Inside sales executive should cold-call / email prospects that are generated by external sources and identify decision makers within targeted lists to pilot the sales process.

• Inside sales executive must penetrate all assigned accounts by handling inbound enquiries, unsolicited prospect calls and outbound calls to existing customers via phone and email. He should emphasize product/service technical features, quotations, discuss payment methods and prepare sales order forms and/or reports to convert them in to sales.

• He/she should perform Post Sale Follow Up (call customer to ensure welcome letter and contract start date are correct) in coordination with service delivery engineer as appropriate

• He/she should develop quotations in cooperation with the Pre sales administrator based on identified sales strategy and information collected from customer or partners.

• He/she should collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches needed to perform ongoing customer need analysis, research of customer requirements through first party resources.

• He/she must create and deliver qualified opportunities to Account Managers and maintain and improve the company’s database of prospects and assist in creating RFP responses to potential clients.

• He/she should follow up by passing leads to account managers with calls to action, dates, complete profile information, setting up sales presentations product /service demo’s .

• He/she needs to assist in customer escalation as per escalation procedure and perform routine follow up calls as per renewal procedure to hit Renewal Sales Goals

• He/she needs to follow up and completing Contract Activation Variance & related reports and attend periodic sales training where applicable.

• He/she should perform reporting functions on an ongoing and timely basis including Quotations, pipeline follow up, renewals and assist in completing sales projects including proposals and marketing.